WHO WE ARE
For the purpose of applicable data protection legislation, the data controller of your information is Tourney Pro, LLC, 2500 W Higgins Road, Suite 1105, Hoffman Estates, Illinois 60169. Our data protection officer may be contacted by emailing firstname.lastname@example.org.
DATA COLLECTION AND CONSENT
We will collect the following information through your use of the Platform:
- Information you provide us
- Information about how you use the site
- Information about your device or network
- Payment Information
- Information from third parties
INFORMATION YOU PROVIDE US
For an individual user, the minimum amount of information we collect is your email address, a password, and your age. In most cases your name is required as well. If you register as a coach, we also collect country location, time zone, team name, sport type, and contact information of the members of your team. This information about your team will be associated with your information.
We may receive your information from third parties that provide services for us in connection with the Platform and the Services, and Tourney Pro may connect this information to your information that we already have.
Beyond the minimum information required to use the Platform and access the Services, we store data that you provide us for the Platform and Services. Examples include:
1. Contact information (e.g., phone number, physical address, date of birth, etc.)
2. Sports specific information (e.g., position, sports statistics, etc.)
3. Schedule information (e.g., whether you plan to attend an upcoming event)
4. Location information (e.g., your physical location at a given time)
5. Device and software information (e.g., the type of mobile device and associated hardware and software information, the browser used to access our web service, etc.)
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits the Platform or accesses the Services; and (2) third party cookies, which are served by service providers on the Platform, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.
Our Service uses the following types of cookies for the purposes set out below:
The Platform and the services require these cookies for access to the Platform and to enable you fully access and use all aspects of the Platform and the Services. For example, these cookies facilitate the quick loading of content on the Platform. Tourney Pro cannot provide access to the Platform or the Services without these cookies and only uses these cookies for such purpose.
These cookies allow the Platform to remember choices you make when you use the Platform, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of the Platform which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you access the Platform.
ANALYTICS AND PERFORMANCE COOKIES
These cookies are used to collect information about traffic to the Platform and how users use the Platform, though this collected information excludes personally identifiable information about any individual visitor. The information is aggregated and anonymous. It includes the number of visitors to the Platform, the websites that referred them to the Platform, the pages they visited on the Platform, what time of day they accessed the Platform, whether they have accessed the Platform before, and other similar information. Tourney Pro uses this information to operate the Platform and to gather demographic information about the Platform’s users and activity on the Platform. We may use third-party providers for this purpose that use their own cookies. Tourney Pro will only use these cookies to improve the Platform’s performance and delivery of the Services. You may opt out of cookies associated with these analytics services by turning off third party cookies for our site in your browser. Additional information about the specific cookies and third party providers is available on request.
TARGETED AND ADVERTISING COOKIES
These cookies track your browsing habits to enable Tourney Pro to show higher interest advertising to you by using your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show ads which may be relevant to your interests while you are on third party websites.
SOCIAL MEDIA COOKIES
These cookies are used when you share information using a social media sharing button or “like” button on the Platform or you link your account or engage with our content on or through a social networking website. The applicable social network will record that you have done this.
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings. Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.
If you do not accept our cookies, you may experience some inconvenience in your use of the Platform. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you access the Platform.
INFORMATION ABOUT HOW YOU USE THE PLATFORM
We track how users use the Platform and Services including what pages a user visits and what actions the user takes.
INFORMATION ABOUT YOUR DEVICE OR NETWORK
We track what types of devices you use to access to the Platform and the Services. We collect device attributes like operating system, screen size, browser, etc.
We also track what networks you come from including your mobile operator, ISP, and location.
For security purposes we also track device specific information such as your IP address and device specific identifiers.
If you choose to purchase any of our paid services, you will need to pay using a payment card (e.g., credit or debit card). We use third party payment card processing companies to process payments in connection with the Platform and Services. Tourney Pro has contracted with these entities so that these entities must process your payment card information in a secure fashion and in compliance with all applicable laws, including, but not limited to, any laws concerning the collection and transference of personally identifiable information. These third parties store and process your payment information and do not provide any such payment information to Tourney Pro.
If you are a team manager or league commissioner, you also may use Tourney Pro to collect funds from other users. Tourney Pro reserves the right to collect a servicing fee in connection with the collection of funds, provided, however, that Tourney Pro will outline any such fee to you in advance of collection. In addition, Tourney Pro will not use any payment information you provide for any reason other than effectuating the fund transfers. The fund transfers do not flow through Tourney Pro and are accomplished using one or more third party payment systems, and the use of these third party systems is subject to separate terms with that third party (as discussed further in “How We Share Your Information,” below).
INFORMATION FROM THIRD PARTIES
We receive data from third parties that are associated with Tourney Pro. These third parties provide us with data that you are using their service. In addition, these third parties may provide us with information about services in which you may have an interest (e.g., the sport or coaching type with which you are associated).
HOW WE USE YOUR INFORMATION
- Provide, measure the use of, and improve your access to the Platform and the Services
- Deliver notices and other communications to you
- Show, track, and measure the efficacy of advertisements on the Platform
- Manage the security of the Platform and Services
PROVIDE, MEASURE, AND IMPROVE THE PLATFORM AND SERVICES
We also access information from third parties that provide analytical data to improve the effectiveness of Tourney Pro and make the Platform easier to use. We analyze the data in the aggregate, rolling up the data across many users to better understand how our users use Tourney Pro at a high level. Access to the privacy policies and opt out rights from these third party providers is available upon request.
COMMUNICATE WITH YOU
We use the information we have to improve our advertising and measurement systems so we can show you relevant ads on and off the Platform and measure the effectiveness and reach of ads and services.
MANAGE THE SECURITY OF THE PLATFORM AND SERVICES
HOW IS MY INFORMATION SHARED?
- Data you share through the Platform and Services
- Vendors and service providers
- Third Party Apps and Sites
- Data sharing and advertising
- New owner
- Legal compliance
DATA YOU SHARE THROUGH THE PLATFORM AND SERVICES
The Platform and Services offer a number of ways to share content with members of your team, your sports organization or even publicly. You make the determination what data you want to share and how you want to share it. Coaches can enable the ability for the team to share certain information to social media sites and sports organization owners can determine if they want a website that is publicly accessible. In all cases the data shared is driven by the users.
VENDORS AND SERVICE PROVIDERS
Tourney Pro employs various third parties to run its service, as further described below. These third parties operate components of the Tourney Pro architecture. Tourney Pro relies on these third parties to maintain the safety and security of your information.
We may share your information with third-party service providers to: provide you with the Platform and Services that we offer you, to conduct quality assurance testing; to facilitate creation of accounts, to provide technical support, and/or to provide other services to Tourney Pro or to you.
THIRD PARTY APPS AND SITES
Advertisers may assume that people who interact with, view, or click on targeted ads meet the targeting criteria. By interacting with or viewing an ad you are consenting to the possibility that the advertiser will assume that you meet the targeting criteria used to display the ad. Additionally information about these third party advertisers and partners is available upon request.
We also access your information from third parties to improve the Platform and Services. For example, we access information about your location, determined from your IP address or mobile device location information, to personalize your experience. We may use this information to provide you with weather or other information that pertains to your location.
MANAGING AND DELETING YOUR INFORMATION:
- Managing, deleting and accessing your information
- Questions about your information
MANAGING YOUR INFORMATION:
If you are a registered user, you may review, update, correct or delete your information by logging into Tourney Pro via the Platform or at www.tourneypro.com or www.clubcentral.com. If you are unclear about how to do this or have concerns, contact us at email@example.com. Registered users who are California residents can find additional information about your rights below.
If you wish to exercise any of these rights, please contact us using the details below. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.
Access. You may access the information we hold about you at any time via your account, where applicable, or by contacting us directly through our support site on the Platform or via www.tourneypro.com or www.clubcentral.com.
Amend. You can also contact us to update or correct any inaccuracies in your information.
Move. Your personal data is portable, meaning you to have the flexibility to move your information to other service providers as you wish and upon written request to Tourney Pro.
Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your information, by contacting our support site on the Platform or via www.tourneypro.com or www.clubcentral.com. We retain the right to retain your information for up to 60 days after we process your deletion request.
Photos, team schedules and other information may be maintained by the team or group managers. If you have concerns about that information, contact your team or group manager or drop us a line at firstname.lastname@example.org.
We may communicate with you at various times, with administrative emails or phone calls, about transactions and service announcements, customer service responses and promotional emails like special offers, newsletters and updates. You can choose to stop receiving promotional emails at any time simply by changing your preferences, unsubscribing through the applicable Sites and Services, or using an email's unsubscribe function. You may not opt out of receiving administrative messages or customer service responses unless you delete your Tourney Pro account. If you have agreed to receive marketing communications through interactions with our partners, you must change your communication preferences with them directly.
If you choose to invite others to use Tourney Pro, we ask you for your friend’s email and possibly their name. We will automatically send your friend a copy of the email. Tourney Pro or our service providers store this information for the sole purpose of sending this one-time email. Your friend may contact us at email@example.com to request that we remove this information from our database.
QUESTIONS ABOUT YOUR INFORMATION
Tourney Pro, LLC
2500 W Higgins Road, Suite 1105
Hoffman Estates, Illinois 60169
EU-US AND SWISS-US PRIVACY SHIELD NOTICE
- Compliance and certification
- Personal data
- Submitting complaints
OTHER IMPORTANT INFORMATION
- Data retention and security
- Children's privacy
- Do not track settings
- Information for California residents
DATA RETENTION AND SECURITY
The security of your information is important to us. We store your information in the Tourney Pro systems, and we use industry standard security precautions to protect it.
No method of electronic transmission or storage is 100% secure, however. Therefore, we cannot guarantee the security of your information or other information. If you have any questions or concerns about security, drop us a line at firstname.lastname@example.org and we will do our best to respond to them.
Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive information (e.g., government identifiers, information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics or trade union membership) on or through the Platform or otherwise to us. Note that teams or sports organizations using the Platform may request certain health information from you to help ensure the safety of players. We do not use that health data in any of our marketing or advertising activities. Please consult your team or sports organization to understand how they use, disclose, and process such data.
DO NOT TRACK
We do not currently respond to “do not track” signals from web browsers.
INFORMATION FOR CALIFORNIA RESIDENTS
Under California Civil Code section 1798.83, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to us via email at email@example.com. You must put the statement "Your California Privacy Rights" in your request and include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
California S.B. 568, titled “Privacy Rights for California Minors in the Digital World” allows California minors a right to delete content that they posted to a website, social media profile, or online service while under the age of 18. To request removal of any such content, please contact us at firstname.lastname@example.org.
Information. To request that we disclose the following information about our collection and use of your personal data during the past 12 months:
- The categories of personal data that we have collected about you;
- The categories of sources from which personal data is collected;
- The business or commercial purpose for collecting or selling personal data;
- The categories of third parties with whom we share your personal data;
- Whether we have disclosed your personal data for a business purpose, and if so, the categories of personal data received by each category of recipient; and
- Whether we have sold your personal data, and, if so, the categories of personal data received by each category of recipient.
Access. To request a copy of the personal data that we have collected about you during the past 12 months.
Deletion. To request that we delete personal data about you that we have collected from you.
Nondiscrimination. To exercise your rights described above free from discrimination, such as denial of goods or services; price/rate increases for goods or services (including through grants of discounts/benefits or imposing penalties); decreases in service quality; or suggesting that such discriminatory acts may occur if you exercise your rights. However, a difference in price or service quality is not discriminatory if reasonably related to the value to our business of the personal information we are unable to use due to the exercise of your rights, and we may offer you certain financial incentives that can result in different prices, rates or service quality.
Financial Incentive Program Disclosures. To receive a clear description of the material terms of any program involving financial incentives for the collection, sale or deletion of your personal information, and decide if you want to consent to be entered in it (you can revoke this consent at any time).
How To Exercise Your Rights. You may exercise the rights described above as follows:
Right To Information, Access, Deletion, and Opt-Out Of Sales. You may exercise the information, access, deletion, and opt-out of sales rights described above by submitting a verifiable request as follows:
- Opt-out by visiting our website or accessing the Platform and clicking the ‘Do Not Sell My Data’ button at the bottom of the page.
- Emailing email@example.com for remaining questions or concerns.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child under 13.
The verifiable request must: (i) provide sufficient information that allows us to reasonably verify you are a California resident about whom we collected personal information or their authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
These rights are not absolute, are subject to exceptions, and we may be required or permitted by law to decline your request.
PERSONAL INFORMATION THAT WE COLLECT, USE AND SHARE
The chart below provides information that we are required to give you under California law about the categories of personal information that we have collected, used and shared in the prior 12 months. See below for a description of the sources of the personal information we collect, as well as the business and commercial purposes for which we collect, use and share this information.
* For a description of these categories, see the definition of Personal Information in Section 1798.140(o)(1) of the California Consumer Privacy Act.
*** Our use of your personal data in a manner that constitutes a “sale” under California law is for analytics, marketing and advertising purposes.